We are happy to assist with any questions related to Easy Social Share Buttons for WordPress. Our goal is to help you get the most out of the plugin.
Monday through Friday, you can typically expect a response within 72 hours or less. Standard support is not available on weekends, but premium support is offered 7 days a week. Support tickets are addressed in the order they are received, with the oldest tickets prioritized. Tickets received on Friday are usually handled the following week.
If your question about support is not listed here, please contact us.
Yes, all plugin licenses include a lifetime standard support. Support is provided only using our official ticketing system.
The premium support extension offers a faster response, assistance with the plugin settings setup, and general style modifications when needed. Each purchase of the plugin comes with a complimentary 6 months premium support. A premium support extension can be purchased at any time using your Envato account.
Yes, you will. Each license of the plugin comes with a lifetime standard support. Once your premium support expires, you will continue to receive support directly from us.
Unfortunately no. Only direct plugin license owners will receive a support from the Easy Social Share Buttons for WordPress. If you wish to receive support, you need to purchase your own license.
Here are some common things we would love to help you out with:
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